Welcome!  We are happy to introduce the new Season Ticket Holder section of tampabaylightning.com!  This section is designed with our Season Ticket Holders in mind.  We plan to keep you up-to-date on upcoming Season Ticket Holder events as well as upcoming concerts and shows at the St. Pete Times Forum. We hope that this area will be a quick and convenient way for you to contact us, update your account information online and to get answers to our most frequently asked questions. Please call Premium Services at 813-301-6800 or email us with any suggestions, questions or comments to make this newly launched area more informative and helpful to our most loyal fans. Thank you and enjoy! 2006-07 RENEWAL AMENTITIES 2006-07 SEASON TICKET BENEFITS TICKET HOLDERS: FAQ'S UPDATE YOUR ACCOUNT 2006-07 REFFERAL PROGRAM 2007 STORM INFORMATION EMAIL PREMIUM SERVICES HALF SEASON INFORMATION   St. Pete Times Forum Premium Services Department: We value your business and we’re here to help! Did you know that Premium Services can help you with… Ticket requests for all St. Pete Times Forum concerts, games and events                                                            Fax and e-mail notifications                                                            Updating your account information                                                             Questions regarding your account and ticket package                                                            Exchange games                                                            Lost tickets                                                            Season Ticket Holder Benefits and incentives                                                             General building information and questions                                                            Ticket Relocation and upgrades                                                            Purchasing additional Lightning and Storm tickets                                                            Renewing your Season Ticket package                                                            Last minute day of game questions You can also call us if… You can’t remember your account number                                                            You want to change the will call name for your tickets                                                            You need to relocate to a disabled seating section for the evening                                                            You need to know your account manager                                                            You have an urgent matter and can’t get a hold of your account manager You want to make a payment on your account The Premium Services Department is solely dedicated to servicing the needs of Season Ticket Holders and making your experience as enjoyable as possible.  Please call us and we’ll be happy to help. Premium Services Department Staff Members:  Amanda Graul – Assistant Director of Premium Services Missy Davis – Premium Services Ticket Manager Lakisha Sharpe – Premium Services Suite Manager Leah Heiring – Premium Services Manager Marlo Greco – Premium Services Coordinator Molly Knight – Premium Services Coordinator Traci Dandeneau - Premium Services Coordinator Danielle Ignaut – Premium Services Representative Premium Services can be contacted by calling 813.301.6800 or by e-mailing us at [email protected]. Premium Services Client Lounge: The Premium Services Client Lounge is located inside the McDonald’s Box Office at the St. Pete Times Forum. After entering the Box Office, the lounge is located on your left, through the double black doors. Below are the regular hours of operation. Monday – Friday (non-game days): 9:00 a.m. – 5:00 p.m. Weekday Game Days: 9:00 a.m. through the end of second intermission Saturday & Sunday Game Days: Open two hours before the start of the game through the second intermission Saturday and Sunday (non-game days): Closed Box Office Information: The McDonald’s Box Office is located on the West side of the St. Pete Times Forum. Below are the regular hours of operation. Monday – Friday: 9:00 a.m. – 6:00 p.m. Saturday: 9:00 a.m. – 2:00 p.m. Sunday: Closed Game Days (including Saturday & Sunday): 9:00 a.m. - through the end of the game Phone Number: 813.301.2500